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Delivery service

We’ll park in a legal spot within 2 blocks of your delivery address. There is no need to meet anyone to exchange keys. Unlock and drive via app whenever you are ready. To return, park in any legal spot in our SF zone, lock via app and walk away.

We will park it where it is legal for at least 2 hours in a residential zone. If there is a meter, we will pay until 15 minutes past your booking start time and provide you the meter number so you can extend it if needed using the PayByPhone app.

Note that delivery service is not yet available in Oakland. Please pickup and return your car at 5850 Fremont st. in Oakland. Unlock and drive via the member app. You will need to gas it, remove any trash, and take condition report photos at the end of your trip.

Booking periods can start on the hour or 15, 30, or 45 minutes past the hour. We deliver between the hours of 8am-4pm daily. Requests made after regular business hours will be responded to the next business day. You can end your trip by parking it anywhere in our coverage zone whenever you want, 24/7.

Yes! We can deliver cars outside of service hours. Please book no later than 2pm for bookings that start between 4pm and 10am.

You can always return your car 24/7. For late-night returns, park in any spot (even at a meter) where it is legal until 9am — there’s no need for you to meet your concierge to return your car.

Deliveries for bookings made 24 hours or more in advance are included in your subscription. Bookings made outside our service hours after 4pm will be considered to be made 8am the following morning.

We can deliver with less than 24 hours notice with a $30 rush fee to accommodate the additional cost and complexity of same day deliveries. We can deliver in as little as 1 hour in our core service zone and 2 hours in our extended service zone between the hours of 8am-4pm daily.

You can also pick up a car on your own with <1 hour notice between 8am-4pm with no delivery and no rush fees. We will assign you the closest available car at the time of your request. Return anywhere in our San Francisco zone ($10 extra to return in the extended service zone).

Note that delivery service is not yet available in Oakland. Please pickup and return your car at 5850 Fremont st. in Oakland. Unlock and drive via the member app. You will need to gas it, remove any trash, and take condition report photos at the end of your trip.

When you’re done with your trip, park your car anywhere in our service area where it can legally remain for two hours. End your booking in the app and get on with your day. We’ll come pick up your car. It’s that easy.

Note that delivery service is not yet available in Oakland. Please pickup and return your car at 5850 Fremont st. in Oakland. Unlock and drive via the member app. You will need to gas it, remove any trash, and take condition report photos at the end of your trip.

Delivery service is not yet available in Oakland. Please pickup and return your car at 5850 Fremont st. in Oakland. Unlock and drive via the member app. You will need to gas it, remove any trash, and take condition report photos at the end of your trip.