Self service is very flexible: we park the car within two blocks of your address. Just text us when you want your car unlocked, any time between 6am – 10pm. You can then end your trip by parking it anywhere in our coverage zone whenever you want, 24/7. For early risers, we can also drop off your car the night before.
The most common choice among members is concierge delivery and self service return. We’ll bring the car to you, and pick it up wherever you leave it in our service area after you’re done.
For concierge service, booking periods can start on the hour or 15, 30, or 45 minutes past the hour between the hours of 8am – 8pm every day. We offer extended concierge service hours between 6-8am and 8-10pm for an additional $20 for each delivery or pickup. Requests made after regular business hours will be responded to the next business day.
Please book by 7pm for trips before 9am the next day. For early starts, we can deliver the night before. For late-night returns, park in any legal spot (even at a meter) and we'll pick it up the next morning by 9am—there’s no need for you to meet your concierge.