Booking periods can start on the hour or 15, 30, or 45 minutes past the hour. We deliver between the hours of 8am-6pm daily. Requests made after regular business hours will be responded to the next business day.
We park your car within two blocks of your address and hand off the key. If you have a front desk concierge or a secure mail slot, we can also leave the key there without meeting. You can end your trip by parking it anywhere in our coverage zone whenever you want, 24/7.
Please book by 5pm for trips before 9am the next day. If you would like a car before 8am, we can deliver it the night before. For late-night returns, park in any legal spot (even at a meter) and we'll pick it up the next morning by 9am — there’s no need for you to meet your concierge to return your car.
We have a mobile app and are installing vehicle telematics so you will soon be able to locate and unlock your car 100% remotely.